yasoon incident

Bug in Atlassian Forms API causing issues with new conditional sections

Resolved after 26 days 4 hours, affecting Microsoft 365 for Jira, on February 6, 2026.

resolved Mar 04, 2026, 01:06 PM UTC

A fix has been rolled out by Atlassian for the issue. The new conditional logic for Forms should now work inside the JSM portal inside teams. We apologize for the disruption!

Started
Feb 06, 2026, 08:42 AM UTC
Resolved
Mar 04, 2026, 01:06 PM UTC
Duration
26d 4h
Detected by Pingoru
Feb 06, 2026, 08:42 AM UTC

Affected components

Microsoft 365 for Jira

Update timeline

  1. identified Feb 06, 2026, 08:42 AM UTC

    We are currently seeing a bug affecting the Atlassian Forms API, regarding to the new conditional section logic. Please refrain from updating Forms until the bug is fixed, otherwise the conditions will not be evaluated correctly in our Microsoft Teams portal app.

  2. identified Feb 09, 2026, 08:07 AM UTC

    We are in active contact with Atlassian to get the bug fixed as soon as possible, please refrain from updating your Forms, if possible, until this issue is resolved.

  3. identified Feb 10, 2026, 08:20 AM UTC

    Atlassian is working on a fix for this issue, please let us know in case you are affected, Atlassian has the ability to roll back the change temporarily on a case by case basis.

  4. identified Feb 17, 2026, 09:32 AM UTC

    We got an update from Atlassian engineering and they expect the bug to be fixed in "a weeks time". We'll update the incident accordingly once the fix is available.

  5. resolved Mar 04, 2026, 01:06 PM UTC

    A fix has been rolled out by Atlassian for the issue. The new conditional logic for Forms should now work inside the JSM portal inside teams. We apologize for the disruption!

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