yasoon incident
Automation actions rules were failing for a few customers due to an infrastructure change
Resolved after 5 hours 20 minutes, affecting Microsoft 365 for Jira, on July 3, 2025.
We are made aware of some of our Microsoft 365 Automation actions failing in Jira Cloud instances. We have identified the issue and rolled back the responsible code & infrastructure change. The change was implemented in preparation to fully support Atlassian Cloud data residency. We are currently monitoring the issue and apologize for the interruption.
Affected components
Update timeline
- monitoring Jul 03, 2025, 07:15 AM UTC
We are made aware of some of our Microsoft 365 Automation actions failing in Jira Cloud instances. We have identified the issue and rolled back the responsible code & infrastructure change. The change was implemented in preparation to fully support Atlassian Cloud data residency. We are currently monitoring the issue and apologize for the interruption.
- resolved Jul 03, 2025, 12:35 PM UTC
This incident has been resolved.
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