Resolved after 15 hours 37 minutes, on March 24, 2026.
Root cause was found within traces and logs to confirm degradation on Microsoft Teams API endpoints and was resolved without intervention from YakChat.
Update timeline
- identified Mar 24, 2026, 06:24 PM UTC
Messages stopped posting on the Microsoft Teams Channel by the Bot
- identified Mar 24, 2026, 07:45 PM UTC
Issue replicated and investigation continuing
- resolved Mar 24, 2026, 08:28 PM UTC
Microsoft Bot Framework (smba.trafficmanager.net) experienced a major outage/degradation. Issue resolved by Microsoft without YakChat intervention.
- monitoring Mar 24, 2026, 08:29 PM UTC
Confirmation received that Bot framework appears to be working again and customers confirmed working as expected. Continue to monitor.
- resolved Mar 25, 2026, 10:01 AM UTC
Root cause was found within traces and logs to confirm degradation on Microsoft Teams API endpoints and was resolved without intervention from YakChat.
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