Resolved after 1 hour 6 minutes, affecting API - General and Webhooks, on October 20, 2025.
All observation data and webhook services have fully recovered, and systems are operating normally.
Affected components
Update timeline
- monitoring Oct 20, 2025, 11:18 AM UTC
Our cloud provider, AWS, experienced a significant outage overnight. The core issue has been resolved, but some observation updates and webhook deliveries may continue to experience temporary delays as systems recover. We are monitoring performance closely and will provide updates as the backlog clears.
- monitoring Oct 20, 2025, 12:14 PM UTC
Observation data has fully updated. Webhook deliveries are recovering and continuing to work through their backlog. We will continue to monitor system performance and provide updates as recovery completes.
- resolved Oct 20, 2025, 12:24 PM UTC
All observation data and webhook services have fully recovered, and systems are operating normally.
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Amazon Web Services