Resolved after 47 minutes, affecting Pay Station and Store and 1 more, on November 8, 2024.
We can confirm that the issue is now resolved. It affected a significant percentage of users from 2024-11-07 21:44:14 PST till 2024-11-07 22:22:14 PST. During that time, users might have experienced delays in payment processing. We apologize for the impact and thank you for your patience.
Affected components
Update timeline
- investigating Nov 08, 2024, 06:03 AM UTC
We're experiencing technical issues with Xsolla Secure API. We're investigating the issue.
- investigating Nov 08, 2024, 06:12 AM UTC
We're continuing to investigate the issue with Xsolla Secure API. Partners may experience difficulties with payment processing. We apologize for the inconvenience.
- monitoring Nov 08, 2024, 06:32 AM UTC
The issue has been identified and the fix has been implemented. We're monitoring the situation.
- resolved Nov 08, 2024, 06:50 AM UTC
We can confirm that the issue is now resolved. It affected a significant percentage of users from 2024-11-07 21:44:14 PST till 2024-11-07 22:22:14 PST. During that time, users might have experienced delays in payment processing. We apologize for the impact and thank you for your patience.
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