Xsolla incident

Degradation in response time of Xsolla Payments and Store APIs

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Resolved after 21 minutes, on December 4, 2024.

resolved Dec 05, 2024, 04:38 AM UTC

Between 10:40 AM and 11:01 AM PST on December 4, 2024, users and partners may have occasionally experienced timeouts or observed degraded response times when accessing Xsolla Payments and Store APIs. This incident potentially affected transaction processing time and web store interactions during the specified period.

Started
Dec 04, 2024, 06:40 PM UTC
Resolved
Dec 04, 2024, 07:01 PM UTC
Duration
21m
Detected by Pingoru
Dec 04, 2024, 06:40 PM UTC

Update timeline

  1. resolved Dec 05, 2024, 04:38 AM UTC

    Between 10:40 AM and 11:01 AM PST on December 4, 2024, users and partners may have occasionally experienced timeouts or observed degraded response times when accessing Xsolla Payments and Store APIs. This incident potentially affected transaction processing time and web store interactions during the specified period.

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