Resolved after 2 hours 51 minutes, affecting Store and Login and 1 more, on May 28, 2025.
On May 28, 2025, from 01:11 AM to 02:12 AM PT, our users and partners may have encountered errors in the authentication process due to partial unavailability of the authorization API. Approximately 35% of users were affected during this period. We sincerely apologize for any inconvenience this may have caused.
Affected components
Update timeline
- identified May 28, 2025, 08:59 AM UTC
The issue has been identified and a fix is being implemented.
- identified May 28, 2025, 09:00 AM UTC
We are continuing to work on a fix for this issue.
- monitoring May 28, 2025, 09:18 AM UTC
We've fixed the issue. We'll monitor the services for the next 10 minutes to ensure stability and will post an update.
- monitoring May 28, 2025, 10:16 AM UTC
We are continuing to monitor for any further issues.
- monitoring May 28, 2025, 10:17 AM UTC
We are continuing to monitor for any further issues.
- monitoring May 28, 2025, 10:50 AM UTC
On May 28, 2025, from 01:11 AM to 02:12 AM PT, our users and partners may have encountered errors in the authentication process due to partial unavailability of the authorization API. Approximately 35% of users were affected during this period. We sincerely apologize for any inconvenience this may have caused.
- resolved May 28, 2025, 10:52 AM UTC
This incident has been resolved.
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