Xsolla incident

Xsolla Services Issue

Resolved after 51 minutes, affecting Store and Login, on June 24, 2025.

resolved Jun 24, 2025, 08:20 AM UTC

On June 24, 2025, from 12:18 AM to 12:26 AM PT, our users may have encountered errors accessing Xsolla services due to temporary network issues with upstream providers. We sincerely apologize for any inconvenience this may have caused.

Started
Jun 24, 2025, 07:28 AM UTC
Resolved
Jun 24, 2025, 08:20 AM UTC
Duration
51m
Detected by Pingoru
Jun 24, 2025, 07:28 AM UTC

Affected components

StoreLogin

Update timeline

  1. monitoring Jun 24, 2025, 07:28 AM UTC

    A fix has been implemented and we are monitoring the results.

  2. monitoring Jun 24, 2025, 07:32 AM UTC

    We are continuing to monitor for any further issues.

  3. resolved Jun 24, 2025, 08:20 AM UTC

    On June 24, 2025, from 12:18 AM to 12:26 AM PT, our users may have encountered errors accessing Xsolla services due to temporary network issues with upstream providers. We sincerely apologize for any inconvenience this may have caused.

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