Xporter incident

Problem with Xray Integration

Resolved after 1 hour 52 minutes, affecting Xporter for Jira Cloud, on February 27, 2023.

resolved Feb 27, 2023, 03:41 PM UTC

The issue has been resolved with Xporter Cloud version 1.24.16. The update will be pushed automatically. We thank you for your patience.

Started
Feb 27, 2023, 01:49 PM UTC
Resolved
Feb 27, 2023, 03:41 PM UTC
Duration
1h 52m
Detected by Pingoru
Feb 27, 2023, 01:49 PM UTC

Affected components

Xporter for Jira Cloud

Update timeline

  1. investigating Feb 27, 2023, 01:49 PM UTC

    Xporter is experiencing problems with Xray and Xporter integration. We are looking into the matter and hope to bring a resolution as soon as possible and are extremely sorry for the inconvenience caused.

  2. identified Feb 27, 2023, 02:03 PM UTC

    Update: We have identified the issue and are planning a Hotfix release. Thank you for your patience.

  3. resolved Feb 27, 2023, 03:41 PM UTC

    The issue has been resolved with Xporter Cloud version 1.24.16. The update will be pushed automatically. We thank you for your patience.

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