Xero Developer Platform incident
Global: API Webhooks - API users not receiving webhooks
Resolved after 46 minutes, affecting Webhooks, on July 7, 2025.
Our team has resolved the issue impacting global API users trying to retrieve webhooks. We apologise for any inconvenience this has caused. This was caused by network instability and we've since restored service
Affected components
Update timeline
- identified Jul 07, 2025, 11:33 PM UTC
We have identified what is preventing global API users trying to receive webhooks. We understand that as a result you will not receive notifications of updates. This is our top priority and we will update you as soon as we can. Status Last Reviewed: 11:32pm UTC
- monitoring Jul 07, 2025, 11:38 PM UTC
Our team has implemented a fix and we are currently monitoring the results. Status Last Reviewed: 11:38pm UTC
- resolved Jul 08, 2025, 12:19 AM UTC
Our team has resolved the issue impacting global API users trying to retrieve webhooks. We apologise for any inconvenience this has caused. This was caused by network instability and we've since restored service
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