Resolved after 10 hours 6 minutes, on February 26, 2026.
A fix has been pushed and we are monitoring clsuter connectivity.
Update timeline
- investigating Feb 26, 2026, 06:11 AM UTC
We're investigating intermitent errors in us-east-1.
- identified Feb 26, 2026, 06:31 AM UTC
Currently have IO errors on several clusters in us-east-1, we're working on resolving.
- identified Feb 26, 2026, 07:34 AM UTC
Still working on the restore procedure, no clear ETA for full resolution yet.
- identified Feb 26, 2026, 08:36 AM UTC
Some clusters are recovered, recovery of remaining clusters is in progress.
- identified Feb 26, 2026, 10:10 AM UTC
Most clusters are healthy again, a few are in progress of recovery. If you are affected, please reach out over support to prioritise yours.
- monitoring Feb 26, 2026, 01:54 PM UTC
Access to all clusters has been restored. Monitoring the rest of the recovery.
- monitoring Feb 26, 2026, 03:39 PM UTC
A fix has been pushed and we are monitoring clsuter connectivity.
- resolved Feb 26, 2026, 04:18 PM UTC
All access has been restored.
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