Resolved after 2 hours 37 minutes, on May 18, 2026.
All databases are again fully operational, except for one customer with which we're in contact with.
Update timeline
- investigating May 18, 2026, 01:52 PM UTC
Some clusters are currently seeing IO errors, we're investigating.
- identified May 18, 2026, 02:46 PM UTC
We've identified the issue causing IO errors for some clusters and we're deploying a fix.
- monitoring May 18, 2026, 03:52 PM UTC
All databases are again fully operational, except for one customer with which we're in contact with.
- monitoring May 18, 2026, 03:53 PM UTC
We've deployed a fix for the issue causing IO errors for some clusters and we're now monitoring.
- monitoring May 18, 2026, 03:55 PM UTC
All databases are again fully operational, except for one customer with which we're in contact with.
- resolved May 18, 2026, 04:30 PM UTC
Fully resolved now.
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