Xander incident

Unable to upload new creatives to Monetize

Resolved after 5 hours 59 minutes, on August 31, 2026.

resolved Aug 31, 2026, 02:37 PM UTC

Our Engineering team has resolved the issue and creatives can be uploaded correctly now. We apologize for the inconvenience this issue may have caused.

Started
Aug 31, 2026, 08:37 AM UTC
Resolved
Aug 31, 2026, 02:37 PM UTC
Duration
5h 59m
Detected by Pingoru
Aug 31, 2026, 08:37 AM UTC

Update timeline

  1. investigating Aug 31, 2026, 08:37 AM UTC

    Products: Microsoft Monetize SSP, Bidder, SSP or Data Integration Components: API, UI, Creatives Impacted Clients: All Description: We are currently investigating an issue preventing the upload and creation of new creatives in Monetize through both the UI and API. Existing creatives remain available. We will provide updates as they become available. Status: Our engineering team is engaged and working on this issue with priority. We will continue to provide updates as we learn more.

  2. resolved Aug 31, 2026, 02:37 PM UTC

    Our Engineering team has resolved the issue and creatives can be uploaded correctly now. We apologize for the inconvenience this issue may have caused.

Your product runs on more than Xander

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →