Resolved after 4 hours 45 minutes, on October 29, 2025.
The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.
Update timeline
- investigating Oct 29, 2025, 05:20 PM UTC
We are currently investigating the following issue: Component(s): Monetize Impact(s): Multiple clients have reported that AST is not loading. We are investigating a suspected DNS issue impacting multiple services and cloud providers. Not Impacted: UI API Geolocation(s): Asia Pacific (SIN3), North America - West Coast (LAX1), Western Europe (AMS3), North America - East Coast (NYM2), Central Europe (FRA1) Status: We will provide an update as soon as more information is available. Thank you for your patience.
- monitoring Oct 29, 2025, 08:45 PM UTC
We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.
- resolved Oct 29, 2025, 10:06 PM UTC
The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.
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