Xander incident
EMEA clients may see 403 or 504 errors while calling Invest/Monetize APIs
Resolved after 6 hours 36 minutes, on November 12, 2025.
The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.
Update timeline
- investigating Nov 12, 2025, 12:46 AM UTC
We are currently investigating the following issue:: Component(s): API Impact(s): Latency, timeouts and errors in API Not Impacted: Ad Serving Bidding UI Geolocation(s): Central Europe (FRA1), Western Europe (AMS3) Status: We will provide an update as soon as more information is available. Thank you for your patience.
- monitoring Nov 12, 2025, 01:03 AM UTC
We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.
- resolved Nov 12, 2025, 07:22 AM UTC
The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.
Your product runs on more than Xander
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services