Resolved after 3 hours 3 minutes, affecting Experiences and Experience Management, on November 18, 2024.
A fix has been implemented and we are monitoring the results.
Affected components
ExperiencesExperience Management
Update timeline
- investigating Nov 18, 2024, 02:06 PM UTC
Some users are encountering issues with Experiences using reward codes. Users may be unable to save edits to Experiences with reward codes, or the save action may be slow. Live experiences using code validation or unique code distribution may perform slowly. We are investigating.
- monitoring Nov 18, 2024, 03:18 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 18, 2024, 05:09 PM UTC
The incident has been resolved.
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