WP Rocket incident

License validation may fail

Resolved after 1 day, affecting WP Rocket Website, on November 12, 2024.

identified Nov 12, 2024, 07:32 PM UTC

The issue has been identified and a fix is being implemented.

Started
Nov 12, 2024, 09:30 AM UTC
Resolved
Nov 13, 2024, 10:28 AM UTC
Duration
1d
Detected by Pingoru
Nov 12, 2024, 09:30 AM UTC

Affected components

WP Rocket Website

Update timeline

  1. investigating Nov 12, 2024, 06:31 PM UTC

    Some users are impacted by an issue preventing them from validating their license on a freshly installed or updated WP Rocket plugin. We are investigating the issue. You can contact our support team to work around this issue if needed.

  2. identified Nov 12, 2024, 07:32 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Nov 13, 2024, 10:28 AM UTC

    The fix to resolve the issue has been deployed.

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