WorkOS incident

Authkit signup pages not appearing for some customers

Resolved after 18 minutes, affecting AuthKit, on November 11, 2025.

monitoring Nov 11, 2025, 05:24 PM UTC

A small number of customers have reported issues accessing their sign up pages. The impact is a 404 on the sign-up page for customers with only OAuth provider sign-up methods. A previous deployment has been identified as a trigger and rolled back, and we are monitoring to ensure there is no further impact.

Started
Nov 11, 2025, 05:24 PM UTC
Resolved
Nov 11, 2025, 05:42 PM UTC
Duration
18m
Detected by Pingoru
Nov 11, 2025, 05:24 PM UTC

Affected components

AuthKit

Update timeline

  1. monitoring Nov 11, 2025, 05:24 PM UTC

    A small number of customers have reported issues accessing their sign up pages. The impact is a 404 on the sign-up page for customers with only OAuth provider sign-up methods. A previous deployment has been identified as a trigger and rolled back, and we are monitoring to ensure there is no further impact.

  2. resolved Nov 11, 2025, 05:42 PM UTC

    The incident has been resolved, service has been restored for all customers.

Your product runs on more than WorkOS

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →