WorkOS incident

AuthKit authentication challenge issues

Resolved after 4 hours 46 minutes, affecting AuthKit, on November 18, 2025.

resolved Nov 18, 2025, 06:26 PM UTC

Authentication challenges in AuthKit are fully restored. We will continue monitoring.

Started
Nov 18, 2025, 01:40 PM UTC
Resolved
Nov 18, 2025, 06:26 PM UTC
Duration
4h 46m
Detected by Pingoru
Nov 18, 2025, 01:40 PM UTC

Affected components

AuthKit

Update timeline

  1. investigating Nov 18, 2025, 01:40 PM UTC

    We are investigating elevated errors in AuthKit challenges due to an upstream provider issue.

  2. monitoring Nov 18, 2025, 02:07 PM UTC

    We have implemented a mitigation for the issue and are monitoring.

  3. monitoring Nov 18, 2025, 05:18 PM UTC

    We continue to see no impact to customers, but are continuing to monitor the status of our upstream provider.

  4. resolved Nov 18, 2025, 06:26 PM UTC

    Authentication challenges in AuthKit are fully restored. We will continue monitoring.

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