WorkOS incident

Delayed Webhook Deliveries

Resolved after 17 hours 31 minutes, affecting AuthKit, on January 2, 2026.

resolved Jan 03, 2026, 02:20 PM UTC

Webhook delivery latencies have returned to normal levels. Please contact support if you are still experiencing delays.

Started
Jan 02, 2026, 08:48 PM UTC
Resolved
Jan 03, 2026, 02:20 PM UTC
Duration
17h 31m
Detected by Pingoru
Jan 02, 2026, 08:48 PM UTC

Affected components

AuthKit

Update timeline

  1. investigating Jan 02, 2026, 08:48 PM UTC

    We are investigating delays in webhook event delivery affecting some webhook event types. Directory Sync and Magic Auth code functionality are operating normally and are not impacted.

  2. identified Jan 03, 2026, 01:03 AM UTC

    We've identified the issue causing webhook delivery delays and have increased processing capacity.

  3. monitoring Jan 03, 2026, 02:10 AM UTC

    Our team is actively monitoring webhook processing and we're seeing steady progress as our increased processing capacity takes effect. The backlog of pending webhooks is decreasing, and we expect continued improvement over the next several hours.

  4. resolved Jan 03, 2026, 02:20 PM UTC

    Webhook delivery latencies have returned to normal levels. Please contact support if you are still experiencing delays.

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