Workiva incident

Wdata Customer Experience unavailable

Resolved after 2 hours, affecting Data Management Suite (Wdata, Chains, Data Prep) and Data Management Suite (Wdata, Chains, Data Prep), on August 27, 2026.

resolved Aug 27, 2026, 05:25 PM UTC

Workiva monitoring show that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support, 1-800-706-6526, or one of our international toll-free numbers.

Started
Aug 27, 2026, 03:25 PM UTC
Resolved
Aug 27, 2026, 05:25 PM UTC
Duration
2h
Detected by Pingoru
Aug 27, 2026, 03:25 PM UTC

Affected components

Data Management Suite (Wdata, Chains, Data Prep)Data Management Suite (Wdata, Chains, Data Prep)

Update timeline

  1. investigating Aug 27, 2026, 03:25 PM UTC

    We are currently investigating reports that users are experiencing issues with the Wdata Web interface. We will provide an update as soon as possible. *This issue is impacting users on eu.wdesk | apac.wdesk.

  2. monitoring Aug 27, 2026, 04:21 PM UTC

    Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

  3. resolved Aug 27, 2026, 05:25 PM UTC

    Workiva monitoring show that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support, 1-800-706-6526, or one of our international toll-free numbers.

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