Resolved after 1 hour 32 minutes, affecting Notifications and Comments and Notifications and Comments and 1 more, on December 10, 2025.
Starting on 12/8/25 at 12:38pm CT to 12/10/25 ending at 12:11pm CST, we experienced an issue with comment notifications reporting a permissions error. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.
Affected components
Update timeline
- investigating Dec 10, 2025, 05:20 PM UTC
We are investigating an issue with comment notifications reporting a permissions error. We will provide an update as soon as possible.
- investigating Dec 10, 2025, 05:30 PM UTC
A fix for this issue is underway. Customers may observe a short period of comments failing to load when the fix is applied. We will provide another update once more information becomes available.
- resolved Dec 10, 2025, 06:52 PM UTC
Starting on 12/8/25 at 12:38pm CT to 12/10/25 ending at 12:11pm CST, we experienced an issue with comment notifications reporting a permissions error. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.
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