Resolved after 2 hours 19 minutes, affecting Productivity (Documents, Spreadsheets, Charts, Presentations), on January 16, 2025.
Between 8:04 AM CT to 9:26 AM CST, we experienced we experienced a degradation with an internal platform component that resulted in delayed document loads. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.
Affected components
Update timeline
- investigating Jan 16, 2025, 02:52 PM UTC
We're currently observing problems with customers loading documents in the EU Production environment.
- monitoring Jan 16, 2025, 03:30 PM UTC
Mitigating steps have been taken. We will continue to monitor the situation closely and provide updates as soon as possible.
- resolved Jan 16, 2025, 05:12 PM UTC
Between 8:04 AM CT to 9:26 AM CST, we experienced we experienced a degradation with an internal platform component that resulted in delayed document loads. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.
Your product runs on more than Workiva
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services