Resolved after 1 day 8 hours, affecting Data Management Suite (Wdata, Chains, Data Prep), on September 17, 2025.
On September 17th, 2025, we experienced slowness in Wdata. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.
Affected components
Update timeline
- investigating Sep 17, 2025, 09:53 AM UTC
We are currently experiencing an issue where Wdata is degraded on the US Production environment. We are working with our technical teams to investigate this issue.
- monitoring Sep 17, 2025, 11:27 AM UTC
The issue where Wdata was degraded in the US Production environment has been mitigated by our technical teams. We continue to monitor the affected service.
- resolved Sep 18, 2025, 05:54 PM UTC
On September 17th, 2025, we experienced slowness in Wdata. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.
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