WJCT Public Media incident

Technical issue affecting wjct.org, jaxtoday.org and jaxmusic.org websites

Major

Resolved after 1 hour 59 minutes, affecting Websites (wjct.org) and Websites (jaxmusic.org) and 1 more, on September 1, 2026.

identified Sep 01, 2026, 04:25 PM UTC

Pantheon, our hosting provider, has informed us that they have identified the root cause of the issue and are actively applying a fix.

Started: Sep 01, 2026, 03:54 PM UTC
Resolved: Sep 01, 2026, 05:53 PM UTC
Duration: 1h 59m
Detected by Pingoru: Sep 01, 2026, 03:54 PM UTC

Affected components

Websites (wjct.org)Websites (jaxmusic.org)Websites (jaxtoday.org)

Update timeline

investigating Sep 01, 2026, 03:54 PM UTC

We have been informed that users are currently getting a 503 error which is caused by an issue at our hosting provider. We are currently investigating this incident. Thank you for your patience.
identified Sep 01, 2026, 04:25 PM UTC

Pantheon, our hosting provider, has informed us that they have identified the root cause of the issue and are actively applying a fix.
resolved Sep 01, 2026, 05:53 PM UTC

This incident has been resolved. Thanks for your patience.

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