Wix incident

RESOLVED: Multiple Critical Issues with Wix Services

Resolved after 3 hours 16 minutes, affecting Store Management and Management and Settings and 1 more, on August 1, 2026.

monitoring Aug 01, 2026, 02:33 PM UTC

We are continuing to monitor for any further issues.

Started
Aug 01, 2026, 11:27 AM UTC
Resolved
Aug 01, 2026, 02:44 PM UTC
Duration
3h 16m
Detected by Pingoru
Aug 01, 2026, 11:27 AM UTC

Affected components

Store ManagementManagement and SettingsDownloadMenu ManagementMy SitesPurchase Premium PlanManagement & SettingsCreate EventPlayerSite Language Management

Update timeline

  1. investigating Aug 01, 2026, 11:27 AM UTC

    We are currently investigating this issue.

  2. investigating Aug 01, 2026, 11:30 AM UTC

    We are continuing to investigate this issue.

  3. investigating Aug 01, 2026, 11:40 AM UTC

    We are continuing to investigate this issue.

  4. investigating Aug 01, 2026, 11:43 AM UTC

    We are continuing to investigate this issue.

  5. investigating Aug 01, 2026, 11:48 AM UTC

    We are continuing to investigate this issue.

  6. identified Aug 01, 2026, 12:34 PM UTC

    The issue has been identified and a fix is being implemented.

  7. identified Aug 01, 2026, 12:47 PM UTC

    We are continuing to work on a fix for this issue.

  8. identified Aug 01, 2026, 01:25 PM UTC

    Our engineering team has identified the root cause of the issue and is actively executing multiple resolution paths to restore service as quickly as possible. Further updates to follow shortly.

  9. monitoring Aug 01, 2026, 02:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  10. monitoring Aug 01, 2026, 02:06 PM UTC

    We are continuing to monitor for any further issues.

  11. monitoring Aug 01, 2026, 02:13 PM UTC

    The underlying issue has been identified and fixed. Systems are currently recovering, though it may take a short time for all services to return to full capacity. We are continuing to monitor the situation closely.

  12. monitoring Aug 01, 2026, 02:33 PM UTC

    We are continuing to monitor for any further issues.

  13. resolved Aug 01, 2026, 02:44 PM UTC

    This incident has been resolved.

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