Wix incident

RESOLVED: Mobile Devices Are Showing Desktop Versions of Sites

Resolved after 1 hour 21 minutes, on August 7, 2025.

postmortem Aug 07, 2025, 07:00 PM UTC

This issue was directly related to [https://www.fastlystatus.com/incident/377793](https://www.fastlystatus.com/incident/377793)

Started: Aug 07, 2025, 05:38 PM UTC
Resolved: Aug 07, 2025, 07:00 PM UTC
Duration: 1h 21m
Detected by Pingoru: Aug 07, 2025, 05:38 PM UTC

Update timeline

investigating Aug 07, 2025, 05:38 PM UTC

We are currently investigating this issue.
investigating Aug 07, 2025, 05:46 PM UTC

We are continuing to investigate this issue. Thank you for your patience while we work to resolve the issue.
investigating Aug 07, 2025, 05:53 PM UTC

We are continuing to investigate this issue. Thank you for your patience while we work to resolve the issue.
identified Aug 07, 2025, 05:58 PM UTC

The issue has been identified and we are working on a solution.
identified Aug 07, 2025, 06:05 PM UTC

The issue has been identified and we are working on a solution. Thank you for your patience while the solution is being worked on.
identified Aug 07, 2025, 06:13 PM UTC

The issue has been identified and we are working on a solution. Thank you for your patience while the solution is being worked on.
identified Aug 07, 2025, 06:22 PM UTC

The issue has been identified and we are working on a solution. Thank you for your patience while the solution is being worked on.
identified Aug 07, 2025, 06:27 PM UTC

The issue has been identified and we are working on a solution. Thank you for your patience while the solution is being worked on.
identified Aug 07, 2025, 06:33 PM UTC

We are implementing a fix and will be monitoring.
identified Aug 07, 2025, 06:38 PM UTC

We are implementing a fix and will be monitoring.
identified Aug 07, 2025, 06:44 PM UTC

We are implementing a fix and will be monitoring.
identified Aug 07, 2025, 06:49 PM UTC

We are implementing a fix and will be monitoring.
identified Aug 07, 2025, 06:53 PM UTC

A fix has been implemented and we are montioring
monitoring Aug 07, 2025, 06:54 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Aug 07, 2025, 07:00 PM UTC

This issue has been resolved. Thank you for your patience.
postmortem Aug 07, 2025, 07:00 PM UTC

This issue was directly related to [https://www.fastlystatus.com/incident/377793](https://www.fastlystatus.com/incident/377793)

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