WISP incident

SN Tower Offline

Resolved after 1 hour 28 minutes, affecting Beaverton L0K 1A0 and Sunderland L0C 1H0 and 1 more, on April 23, 2024.

resolved Apr 23, 2024, 04:16 PM UTC

Reboot of the tower restored service. Hydro outage occurred this morning and devices did not reconnect after hydro was restored.

Started
Apr 23, 2024, 02:48 PM UTC
Resolved
Apr 23, 2024, 04:16 PM UTC
Duration
1h 28m
Detected by Pingoru
Apr 23, 2024, 02:48 PM UTC

Affected components

Beaverton L0K 1A0Sunderland L0C 1H0Brock L0C 1H0

Update timeline

  1. identified Apr 23, 2024, 02:48 PM UTC

    Tower has gone offline, affecting a few towers below it. Arranging a technician to attend site.

  2. resolved Apr 23, 2024, 04:16 PM UTC

    Reboot of the tower restored service. Hydro outage occurred this morning and devices did not reconnect after hydro was restored.

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