Resolved after 54 minutes, affecting 📱 Mobile App and 📰 Website and 1 more, on July 31, 2025.
You should now be able send money as normal however customers may experience some delays to payments. We are working on restoring our usual speeds.
Affected components
📱 Mobile App📰 Website💱 Account💸 Payments💳 Debit Card🔗 API
Update timeline
- investigating Jul 31, 2025, 02:12 PM UTC
We are currently investigating the issue and taking actions to bring the system back up. We anticipate the system to recover in 30 minutes to 1 hour. This impacts Wise Platform partners too.
- identified Jul 31, 2025, 02:37 PM UTC
You should now be able send money as normal however customers may experience some delays to payments. We are working on restoring our usual speeds.
- resolved Jul 31, 2025, 03:06 PM UTC
This incident has been resolved.
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