Wise incident

Global Transfer and Balance Impact

Resolved after 24 minutes, affecting 📱 Mobile App and 📰 Website and 1 more, on September 3, 2025.

monitoring Sep 03, 2025, 11:23 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 03, 2025, 11:06 AM UTC
Resolved
Sep 03, 2025, 11:30 AM UTC
Duration
24m
Detected by Pingoru
Sep 03, 2025, 11:06 AM UTC

Affected components

📱 Mobile App📰 Website💱 Account💸 Payments💳 Debit Card🔗 API

Update timeline

  1. investigating Sep 03, 2025, 11:06 AM UTC

    We’re experiencing an issue affecting the sending of transfers and balance functionality globally. The teams are working to resolve it and will update the status accordingly.

  2. identified Sep 03, 2025, 11:10 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 03, 2025, 11:23 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 03, 2025, 11:30 AM UTC

    This incident has been resolved.

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