Wise incident

Delayed transfers

Resolved after 1 hour 48 minutes, affecting 📱 Mobile App and 📰 Website and 1 more, on September 26, 2025.

monitoring Sep 26, 2025, 04:48 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 26, 2025, 03:44 PM UTC
Resolved
Sep 26, 2025, 05:32 PM UTC
Duration
1h 48m
Detected by Pingoru
Sep 26, 2025, 03:44 PM UTC

Affected components

📱 Mobile App📰 Website💸 Payments🔗 API

Update timeline

  1. identified Sep 26, 2025, 03:44 PM UTC

    We are aware of an incident that is causing delayed transfers and intermittent issues with payins and accessing the Wise account homepage. This issue is impacting all customers including Wise Platform. We are investigating this incident and working to fix it as soon as possible.

  2. identified Sep 26, 2025, 03:45 PM UTC

    We are aware of an incident that is causing delayed transfers and intermittent issues with payins and accessing the Wise account homepage. This issue is impacting all customers including Wise Platform. We are investigating this incident and working to fix it as soon as possible.

  3. monitoring Sep 26, 2025, 04:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 26, 2025, 05:32 PM UTC

    This incident has been resolved.

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