Wirex incident

iOS client issue(latest 4.1.10 version): outgoing crypto transfers fail

Resolved after 3 hours 1 minute, on December 14, 2024.

identified Dec 14, 2024, 10:05 AM UTC

Coin: All Region: All Description: the ongoing incident identified with the unexpected behaviour in specific transcactions. On latest iOS version 4.1.10, outgoing crypto transfers is not available to initiate. The workaround is to use other client - Android or Web. Our technicials already acknowledged the issue.

Started: Dec 14, 2024, 10:05 AM UTC
Resolved: Dec 14, 2024, 01:07 PM UTC
Duration: 3h 1m
Detected by Pingoru: Dec 14, 2024, 10:05 AM UTC

Update timeline

identified Dec 14, 2024, 10:05 AM UTC

Coin: All Region: All Description: the ongoing incident identified with the unexpected behaviour in specific transcactions. On latest iOS version 4.1.10, outgoing crypto transfers is not available to initiate. The workaround is to use other client - Android or Web. Our technicials already acknowledged the issue.
resolved Dec 14, 2024, 01:07 PM UTC

The hotfix has been applied

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