Wirex incident
Card operations(card details/block/reissue/order) + 3DSecure service unavailable
Major Vendor's status page →
Resolved after 1 hour 35 minutes, affecting Wirex Card, on March 17, 2025.
3DSecure payment confirmation is available
Affected components
Wirex Card
Update timeline
- identified Mar 17, 2025, 08:06 PM UTC
Region: EEA+UK Description: According to the critical incident on 3rd party provider, card operations (reissue/order/block/freeze/card details view) and 3DSecure payment confirmation (Biometric and SMS affected) are unavailable. No impact on payment processing.
- identified Mar 17, 2025, 08:31 PM UTC
Card operations have been temporary disabled.
- identified Mar 17, 2025, 09:12 PM UTC
3DSecure payment confirmation is available
- resolved Mar 17, 2025, 09:41 PM UTC
All functionalities have been restored. Thanks for the patience shown
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