Wink incident

Connectivity Issues

Resolved after 9 days 4 hours, affecting Wink Hub API and Alexa Integration and 1 more, on December 18, 2023.

monitoring Dec 24, 2023, 07:14 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Dec 18, 2023, 04:58 PM UTC
Resolved
Dec 27, 2023, 09:19 PM UTC
Duration
9d 4h
Detected by Pingoru
Dec 18, 2023, 04:58 PM UTC

Affected components

Wink Hub APIAlexa IntegrationGoogle Home Integration

Update timeline

  1. investigating Dec 18, 2023, 04:58 PM UTC

    We are currently investigating an issue with controlling Hub-connected devices.

  2. monitoring Dec 20, 2023, 08:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. investigating Dec 22, 2023, 11:40 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Dec 24, 2023, 07:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Dec 27, 2023, 09:19 PM UTC

    This incident has been resolved.

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