WiiLink Outage History

WiiLink major outage · 1 active incident · 2 long-running issues View live status →

Pingoru has recorded 22 incidents for WiiLink: 6 in the last 12 months and 4 in the last 90 days.

Source: status.wiilink.ca

22incidents recorded
6last 12 months
4last 90 days
64 daystypical duration

Incidents, newest first

Minor September 18, 2026 WiiLink Accounts not sending emails and clearing events 31m Authentik (Single Sign-On)

Started Sep 18, 2026, 05:15 PM UTC· resolved Sep 18, 2026, 05:47 PM UTC

  1. investigating Sep 18, 2026, 05:15 PM UTC

    We have noticed that WiiLink Accounts events are not clearing properly, with the queue only increasing. This affects both internal scripts and events such as sending password resets emails.

  2. identified Sep 18, 2026, 05:24 PM UTC

    We have found that the dedicated worker is not responding. We are currently restarting WiiLink Accounts and checking if events are clearing

  3. monitoring Sep 18, 2026, 05:31 PM UTC

    The WiiLink Accounts server components have been restarted and events seems to be clearing.

  4. resolved Sep 18, 2026, 05:47 PM UTC

    Events are clearing correctly and the queue has stagnated to acceptable levels.

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Major February 6, 2026 News Channel & Demae Domino's outage 1d 4h Food Channel (Real Ordering), News Channel

Started Feb 06, 2026, 05:49 PM UTC· resolved Feb 07, 2026, 10:21 PM UTC

  1. identified Feb 06, 2026, 05:49 PM UTC

    We've identified the cause of the outage, and are working to resolve the root cause of the issue.

  2. monitoring Feb 06, 2026, 10:34 PM UTC

    We have resolved the issues, and are monitoring to ensure everything is working as intended.

  3. resolved Feb 07, 2026, 10:21 PM UTC

    This incident has been resolved.

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Major January 18, 2026 Nintendo Channel Game Info's 404'ing 191d 2h Nintendo Channel

Started Jan 18, 2026, 04:01 PM UTC· resolved Jul 28, 2026, 06:56 PM UTC

  1. investigating Jan 18, 2026, 04:01 PM UTC

    At around 1 AM GMT, the game infos for the Nintendo Channel began to start returning 404. We are currently investigating possible causes.

  2. identified Jan 18, 2026, 04:24 PM UTC

    The cause of entire issue has not been identified, however I fixed the 404's. The download list had the incorrect IDs for the games causing the channel to request files that will never exist. Regenerating the file fixed this issue. I will continue to investigate why this happened.

  3. resolved Jul 28, 2026, 06:56 PM UTC

    This incident has been resolved. We will monitor this issue in case it reappears.

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Critical September 19, 2025 Demae Dominos Outage 5d 15h Food Channel (Real Ordering)

Started Sep 19, 2025, 01:43 AM UTC· resolved Sep 24, 2025, 05:15 PM UTC

  1. investigating Sep 19, 2025, 01:43 AM UTC

    Demae Dominos is not being exposed from its Docker container, leading to it not being accessible. The cause is unknown at the time.

  2. monitoring Sep 19, 2025, 11:39 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 24, 2025, 05:15 PM UTC

    This incident has been resolved.

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Critical August 21, 2025 Tulip VPS full 4h 18m Wii-to-Wii Messages, Email-to-Wii Messages, Wii Room, Food Channel (Fake Ordering) and 9 more

Started Aug 21, 2025, 03:37 PM UTC· resolved Aug 21, 2025, 07:55 PM UTC

  1. identified Aug 21, 2025, 03:37 PM UTC

    Our server running the majority of our services is out of storage, causing outages across most channels.

  2. resolved Aug 21, 2025, 07:55 PM UTC

    Storage has been cleared. As a compromise, Kirby TV users won't be able to access episodes in Spanish. English will be used as a fallback as we migrate to another solution.

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Critical July 8, 2025 Kirby TV Channel Outage 5d 7h Kirby TV Channel

Started Jul 08, 2025, 09:38 AM UTC· resolved Jul 13, 2025, 04:45 PM UTC

  1. identified Jul 08, 2025, 09:38 AM UTC

    We are aware the Kirby TV Channel freezes whenever you get to the main menu of the channel, and are working to resolve this.

  2. monitoring Jul 13, 2025, 04:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 13, 2025, 04:45 PM UTC

    This incident has been resolved.

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Critical July 8, 2025 Photo Prints Channel Outage 9d 16h Photo Prints Channel

Started Jul 08, 2025, 09:27 AM UTC· resolved Jul 18, 2025, 02:25 AM UTC

  1. identified Jul 08, 2025, 09:27 AM UTC

    We are aware that the Photo Prints Channel is currently unusable, and are working to resolve this.

  2. resolved Jul 18, 2025, 02:25 AM UTC

    This incident has been resolved.

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Critical April 8, 2025 Everybody Votes Channel outage 5h 34m Everybody Votes Channel

Started Apr 08, 2025, 05:55 PM UTC· resolved Apr 08, 2025, 11:29 PM UTC

  1. investigating Apr 08, 2025, 05:55 PM UTC

    We are currently investigating this issue.

  2. resolved Apr 08, 2025, 11:29 PM UTC

    This incident has been resolved.

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Major March 23, 2025 Check Mii Out Channel Contest outage 2d 21h Check Mii Out Channel / Mii Contest Channel

Started Mar 23, 2025, 08:54 PM UTC· resolved Mar 26, 2025, 06:16 PM UTC

  1. investigating Mar 23, 2025, 08:54 PM UTC

    Current contests are not appearing. Furthermore, users who has Xfinity as an ISP are unable to submit Miis, register artisans, or use contests.

  2. investigating Mar 23, 2025, 09:04 PM UTC

    Contests now work, however users of Xfinity still do not work.

  3. resolved Mar 26, 2025, 06:16 PM UTC

    Users who have Xfinity as an ISP are required to update their channel.

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Critical March 12, 2025 Nintendo Channel is inaccessible 6d 21h Nintendo Channel

Started Mar 12, 2025, 09:31 PM UTC· resolved Mar 19, 2025, 06:43 PM UTC

  1. identified Mar 12, 2025, 09:31 PM UTC

    We are aware that Nintendo Channel is currently unavailable, throwing error 262000 whenever you try to use the channel. Please be patient as we work to fix this!

  2. resolved Mar 19, 2025, 06:43 PM UTC

    The outage has been resolved, however you need to repatch Nintendo Channel to restore service. You can follow https://wiilink.ca/guide/update for instructions on how to do this.

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Critical February 19, 2025 Server and Database Downtime 56m Wii-to-Wii Messages, Email-to-Wii Messages, Wii Console Linking, Food Channel (Fake Ordering) and 4 more

Started Feb 19, 2025, 09:14 AM UTC· resolved Feb 19, 2025, 10:11 AM UTC

  1. investigating Feb 19, 2025, 09:14 AM UTC

    We are aware of the disruption of major WiiLink services. We're investigating and looking into it.

  2. monitoring Feb 19, 2025, 09:22 AM UTC

    We've identified the issue and have restarted the server. We are monitoring success rates and social channels for improvement.

  3. monitoring Feb 19, 2025, 09:27 AM UTC

    We are continuing to test and validate for any further issues.

  4. identified Feb 19, 2025, 09:56 AM UTC

    We have identified more services that are experiencing downtime, and are looking into a fix. Food Channel (Fake), Wii Console Linking, and Wii Mail should now be operational again. Affected services include Food Channel (Real/Domino's), Everybody Votes Channel, and Nintendo Channel.

  5. monitoring Feb 19, 2025, 10:03 AM UTC

    A fix has been implemented for Food Channel (Real/Domino's) and we are monitoring the results.

  6. monitoring Feb 19, 2025, 10:08 AM UTC

    A fix has been implemented for all remaining services. We are monitoring success rates and social channels for improvement.

  7. resolved Feb 19, 2025, 10:11 AM UTC

    This incident has been resolved. We apologize for the downtime.

  8. postmortem Feb 20, 2025, 03:28 AM UTC

    Our server ran out of storage. We have expanded the capacity on our server.

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Critical January 10, 2025 News Channel unavailable 38d 23h News Channel

Started Jan 10, 2025, 07:34 PM UTC· resolved Feb 18, 2025, 07:29 PM UTC

  1. investigating Jan 10, 2025, 07:34 PM UTC

    We are investigating an issue with the News Channel being empty, which appears to be caused by an API change with the news providers we use.

  2. identified Feb 17, 2025, 07:49 PM UTC

    The issue has been confirmed to be caused by upstream API changes. We have decided that the best course of action is to rewrite the News Channel server code, which is now nearing completion. Please bear with us as we work on this rewrite!

  3. resolved Feb 18, 2025, 07:29 PM UTC

    This incident has been resolved.

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Critical January 7, 2025 Demae Dominos Emergency Downtime 18d 19h Food Channel (Real Ordering)

Started Jan 07, 2025, 11:02 PM UTC· resolved Jan 26, 2025, 06:56 PM UTC

  1. investigating Jan 07, 2025, 11:02 PM UTC

    Dominos API was changed leading to errors while placing an order.

  2. monitoring Jan 18, 2025, 05:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jan 18, 2025, 05:40 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jan 26, 2025, 06:56 PM UTC

    This incident has been resolved.

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Critical December 23, 2024 Server is Down 7d 9h Wii-to-Wii Messages, Email-to-Wii Messages, Wii Room, Food Channel (Fake Ordering) and 7 more

Started Dec 23, 2024, 08:24 PM UTC· resolved Dec 31, 2024, 06:14 AM UTC

  1. investigating Dec 23, 2024, 08:24 PM UTC

    Unknown issues has caused every main service to go down.

  2. monitoring Dec 23, 2024, 09:25 PM UTC

    It seems to be working now, will be monitoring.

  3. resolved Dec 31, 2024, 06:14 AM UTC

    This incident has been resolved.

Read the full incident report →