Resolved after 1 day 12 hours, affecting Job Submission and Demo and 1 more, on January 25, 2020.
We believe we have resolved the issue and are monitoring for any further issues.
Affected components
Job SubmissionDemoJob RetrievalAccount Management
Update timeline
- investigating Jan 25, 2020, 12:58 PM UTC
We are currently investigating a database issue that is preventing all Wheres it Up systems from operating. Proxy servers continue to operate normally, but proxy status remains unaffected.
- identified Jan 25, 2020, 01:13 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jan 25, 2020, 09:56 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Jan 26, 2020, 12:04 AM UTC
A temporary fix is in place.
- resolved Jan 27, 2020, 01:14 AM UTC
We believe we have resolved the issue and are monitoring for any further issues.
Your product runs on more than Where's it Up
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services