Whereby incident
Customer insights (dashboard and api) - degraded performance
Minor
Resolved after 2 hours 1 minute, affecting Embedded API and Admin dashboard, on September 22, 2026.
We have cleared out some long-running jobs affecting the performance, monitoring....
Affected components
Embedded APIAdmin dashboard
Update timeline
- investigating Sep 22, 2026, 05:43 PM UTC
We are currently investigating failed and slow responses from our customer insights api
- monitoring Sep 22, 2026, 06:48 PM UTC
We have cleared out some long-running jobs affecting the performance, monitoring....
- resolved Sep 22, 2026, 07:45 PM UTC
This incident has been resolved.
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Amazon Web Services