When I Work incident
WorkChat service is currently degraded or unavailable for some users
Critical Vendor's status page →
Resolved after 1 hour 49 minutes, affecting Workchat, on April 17, 2025.
A fix has been implemented by our upstream provider and we are monitoring to ensure that it has been resolved.
Affected components
Workchat
Update timeline
- identified Apr 17, 2025, 09:03 PM UTC
We are aware of an issue from an upstream provider that is impacting WorkChat service on all platforms.
- identified Apr 17, 2025, 10:32 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Apr 17, 2025, 10:34 PM UTC
A fix has been implemented by our upstream provider and we are monitoring to ensure that it has been resolved.
- resolved Apr 17, 2025, 10:53 PM UTC
We have confirmed the issue is no longer present. WorkChat is now operational.
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