Resolved after 57 minutes, affecting Ship, on August 10, 2026.
The 3rd party vendor used for chitchats label generation has resolved the issue, label generation for CA, specifically chitchats, is working once again.
Affected components
Ship
Update timeline
- investigating Aug 10, 2026, 11:30 PM UTC
Label generation may be temporarily unavailable for sellers in CA, we're actively looking into the issue.
- resolved Aug 11, 2026, 12:28 AM UTC
The 3rd party vendor used for chitchats label generation has resolved the issue, label generation for CA, specifically chitchats, is working once again.
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