Whatnot incident
[Identified] Canada Post label generation is unavailable
Major Vendor's status page →
Resolved after 1 day 10 hours, affecting Ship, on December 23, 2025.
We are continuing to work on a fix for this issue.
Affected components
Ship
Update timeline
- identified Dec 23, 2025, 07:21 PM UTC
We are aware of an issue impacting label generation operations for Canada Post. Currently, Canada Post's API is experiencing an outage. We are monitoring the situation.
- monitoring Dec 24, 2025, 02:39 AM UTC
A fix has been implemented and we are monitoring the results.
- identified Dec 24, 2025, 02:47 AM UTC
The issue has been identified and a fix is being implemented.
- identified Dec 24, 2025, 02:47 AM UTC
We are continuing to work on a fix for this issue.
- resolved Dec 25, 2025, 12:55 PM UTC
This incident has been resolved.
Your product runs on more than Whatnot
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services