WeVideo incident

PlayPosit Temporarily Unavailable for Urgent Security Maintenance

Resolved after 2 hours 17 minutes, affecting Web app and PlayPosit, on October 21, 2026.

monitoring Oct 21, 2026, 02:57 PM UTC

We are continuing to monitor for any further issues.

Started
Oct 21, 2026, 01:31 PM UTC
Resolved
Oct 21, 2026, 03:49 PM UTC
Duration
2h 17m
Detected by Pingoru
Oct 21, 2026, 01:31 PM UTC

Affected components

Web appPlayPosit

Update timeline

  1. investigating Oct 21, 2026, 01:31 PM UTC

    PlayPosit is temporarily offline while our team applies an urgent security update to our servers. This update addresses a recently disclosed vulnerability in PHP, a core component used by many web applications. During this maintenance window, access to PlayPosit—including logging in directly and launching activities via your LMS—will be unavailable. Please note that this is a proactive precautionary measure. There is no evidence that PlayPosit systems or user data have been compromised. All of your bulbs, classes, and student response records remain secure and will be fully available once service is restored. We are working to complete this maintenance as quickly as possible and will post status updates as they become available. We sincerely apologize for any inconvenience or disruption this may cause to your school day.

  2. investigating Oct 21, 2026, 02:15 PM UTC

    PlayPosit is temporarily offline while our team applies an urgent security update to our servers. We are immediately addressing a recently disclosed vulnerability in PHP, a core component used by many web applications. During this maintenance window, access to PlayPosit—including logging in directly and launching activities via your LMS—will be unavailable. This impacts existing PlayPosit as well as any migrated PlayPosit customer to WeVideo where they rely upon content created prior to migration (newly created content in WeVideo is unaffected). Please note that this is a proactive precautionary measure. There is no evidence that PlayPosit systems or user data have been compromised. All of your bulbs, classes, and student response records remain secure and will be fully available once service is restored. We are working to complete this maintenance as quickly as possible and will post status updates as they become available. We sincerely apologize for any inconvenience or disruption this may cause to your school day.

  3. monitoring Oct 21, 2026, 02:56 PM UTC

    Our PlayPosit servers are back online and fully operational. We temporarily took the PlayPosit servers offline for a short time earlier today to apply a critical PHP patch. This was precautionary in nature, and applied to protect your security and privacy above all else.The issue is completely resolved, and our team is continuously monitoring our systems as well as support tickets. There is no evidence of any data breach or compromise. Thank you for your patience & understanding.

  4. monitoring Oct 21, 2026, 02:57 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Oct 21, 2026, 03:49 PM UTC

    This incident has been resolved.

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