WeTransfer incident

Elevated Errors on MacOS and iOS apps

Resolved on April 15, 2026.

resolved Apr 16, 2026, 02:22 PM UTC

Creating transfers and navigating the transfer list were not working on the native macOS app and on the native iOS app (versions below 3.3.38). The root cause has been identified and a fix has been released on Apr 16, 2026, 8:45 am UTC.

Started
Apr 15, 2026, 08:00 AM UTC
Resolved
Apr 15, 2026, 08:00 AM UTC
Duration
–
Detected by Pingoru
Apr 15, 2026, 08:00 AM UTC

Update timeline

  1. resolved Apr 16, 2026, 02:22 PM UTC

    Creating transfers and navigating the transfer list were not working on the native macOS app and on the native iOS app (versions below 3.3.38). The root cause has been identified and a fix has been released on Apr 16, 2026, 8:45 am UTC.

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