Resolved after 2 hours 6 minutes, affecting Dashboard, on July 16, 2026.
This incident has been resolved. The root cause was an issue on WorkOS’s side, which has now been fixed.
Affected components
Update timeline
- investigating Jul 16, 2026, 08:43 AM UTC
We are currently investigating reports of a 504 error affecting SSO login and registration. This issue is impacting both the back office and users attempting to access the dashboard via SSO. Our team has identified that this is related to an ongoing outage with our provider, WorkOS, whose status page indicates a major outage affecting their core SSO service. We are monitoring the situation closely and will provide an update as soon as more information becomes available.
- monitoring Jul 16, 2026, 09:40 AM UTC
The latency seems to be going down, and we can connect again via SSO. We’re continuing to monitor it.
- investigating Jul 16, 2026, 10:09 AM UTC
We are currently investigating reports of a 504 error affecting SSO login and registration. This issue is impacting both the back office and users attempting to access the dashboard via SSO. Our team has identified that this is related to an ongoing outage with our provider, WorkOS, whose status page indicates a major outage affecting their core SSO service. We are monitoring the situation closely and will provide an update as soon as more information becomes available.
- monitoring Jul 16, 2026, 10:41 AM UTC
Following updates on WorkOS’s side, the incident appears to be resolving. We are continuing to monitor the situation closely.
- resolved Jul 16, 2026, 10:49 AM UTC
This incident has been resolved. The root cause was an issue on WorkOS’s side, which has now been fixed.
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