Webshipper incident

Carrier communication issues

Resolved after 1 hour 47 minutes, affecting Other, on July 30, 2025.

monitoring Jul 30, 2025, 10:10 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 30, 2025, 09:54 AM UTC
Resolved
Jul 30, 2025, 11:42 AM UTC
Duration
1h 47m
Detected by Pingoru
Jul 30, 2025, 09:54 AM UTC

Affected components

Other

Update timeline

  1. investigating Jul 30, 2025, 09:54 AM UTC

    We are experiencing disruptions on several carriers with the error "The communication with the carrier's web service took too long and was intrerupted. We are investigating at the moment.

  2. monitoring Jul 30, 2025, 10:10 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 30, 2025, 11:42 AM UTC

    This incident has been resolved.

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