Webshipper incident

Global AWS outage - performance degradation

Resolved after 1 hour 19 minutes, affecting Other, on October 20, 2025.

monitoring Oct 20, 2025, 11:52 AM UTC

According to AWS status page Amazon is still working on fully recovering AWS issues. However we now seem to have all affected services on our side stabilized and we see response times are back to normal. We continue monitoring the situation closely.

Started
Oct 20, 2025, 11:04 AM UTC
Resolved
Oct 20, 2025, 12:23 PM UTC
Duration
1h 19m
Detected by Pingoru
Oct 20, 2025, 11:04 AM UTC

Affected components

Other

Update timeline

  1. identified Oct 20, 2025, 11:04 AM UTC

    We have experienced intermittent disruptions to our production systems due to operational challenges at AWS, including issues affecting the service provider hosting our System Status page. Some carrier connections have been impacted by the AWS-related issues. The AWS service status page can be accessed here: https://health.aws.amazon.com/health/status We are seeing improvements across the board and we will provide more updates when the services are back to normal.

  2. monitoring Oct 20, 2025, 11:52 AM UTC

    According to AWS status page Amazon is still working on fully recovering AWS issues. However we now seem to have all affected services on our side stabilized and we see response times are back to normal. We continue monitoring the situation closely.

  3. resolved Oct 20, 2025, 12:23 PM UTC

    This incident has been resolved.

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