Webroot incident
Core Capture for SAP® Solutions EU experienced intermittent issues
Resolved after 3 hours 25 minutes, affecting Core Capture for SAP® Solutions, on April 30, 2026.
Core Capture for SAP® Solutions EU experienced intermittent issues. The issue is now resolved. We appreciate your patience. Tracking Number: IM3917984
Affected components
Update timeline
- investigating Apr 30, 2026, 02:30 PM UTC
Core Capture for SAP® Solutions EU is currently experiencing intermittent issues. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3917984
- investigating Apr 30, 2026, 03:30 PM UTC
Core Capture for SAP® Solutions EU is currently experiencing intermittent issues. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3917984
- monitoring Apr 30, 2026, 04:02 PM UTC
Core Capture for SAP® Solutions EU experienced intermittent issues. Service has been restored and is now being validated. Please resend any documents that encountered errors for extraction by resetting their status back to 02. We appreciate your patience. Tracking Number: IM3917984
- monitoring Apr 30, 2026, 05:00 PM UTC
Core Capture for SAP® Solutions EU experienced intermittent issues. Service has been restored and is now being validated. Please resend any documents that encountered errors for extraction by resetting their status back to 02. We appreciate your patience. Tracking Number: IM3917984
- resolved Apr 30, 2026, 05:55 PM UTC
Core Capture for SAP® Solutions EU experienced intermittent issues. The issue is now resolved. We appreciate your patience. Tracking Number: IM3917984
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