Webroot incident

Secure Cloud Portal - Microsoft 365 License Adjustements

Resolved after 6 days, affecting Zix Office 365, on August 7, 2026.

monitoring Aug 07, 2026, 08:14 PM UTC

A fix has been implemented and we are monitoring the results.

Affected components

Zix Office 365

investigating Aug 07, 2026, 05:59 PM UTC

Secure Cloud Portal (cp.appriver.com) is currently experiencing an issue with Microsoft 365 license changes. Teams are currently assembled and working to resolve the issue. We appreciate your patience. If you need any 365 license changes, please email [email protected] to create a ticket for processing. Tracking Number: IM397569
monitoring Aug 07, 2026, 08:14 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Aug 13, 2026, 06:25 PM UTC

This incident has been resolved.

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