Webroot incident
Secure Messaging Portal (ZixPortal) Email sporadic message delivery delays
Resolved after 5 hours 6 minutes, affecting Secure Messaging Portal (ZixPortal), on July 22, 2026.
Secure Messaging Portal (ZixPortal) experienced an issue with sporadic message delivery delays. The issue is now resolved. We appreciate your patience. Tracking Number: IM3965742
Affected components
Update timeline
- investigating Jul 22, 2026, 04:21 PM UTC
Secure Messaging Portal (ZixPortal) is currently experiencing an issue with sporadic message delivery delays. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3965742
- monitoring Jul 22, 2026, 05:28 PM UTC
Secure Messaging Portal (ZixPortal) experienced an issue with sporadic message delivery delays. Service has been restored and is now being validated. We appreciate your patience. Tracking Number: IM3965742
- resolved Jul 22, 2026, 09:27 PM UTC
Secure Messaging Portal (ZixPortal) experienced an issue with sporadic message delivery delays. The issue is now resolved. We appreciate your patience. Tracking Number: IM3965742
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