Webroot incident
IM3953059 - Zix - Hosted Exchange (HEX) - New reports of Outlook connection issues
Resolved after 1 day 2 hours, affecting Zix Hosted Exchange, on June 30, 2026.
We have deployed a fix that has resolved the issue. The team is continuing to monitor the system closely to ensure everything remains stable. Tracking Number: IM3953059
Affected components
Update timeline
- investigating Jun 30, 2026, 11:07 AM UTC
Zix - Hosted Exchange (HEX) - Our engineering team is currently investigating new reports of Outlook connection issues in the EMEA region. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3953059
- monitoring Jun 30, 2026, 12:25 PM UTC
We have deployed a fix that has resolved the issue. The team is continuing to monitor the system closely to ensure everything remains stable. Tracking Number: IM3953059
- resolved Jul 01, 2026, 01:35 PM UTC
This incident has been resolved.
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