Webroot incident

Zix - Link Protection ETP scanning issue

Resolved after 44 minutes, affecting Zix Threat Protection - Email Threat Protection, on June 23, 2026.

investigating Jun 23, 2026, 03:44 PM UTC

We are currently investigating reports of Link Protection returning errors when attempting to access links that are wrapped with our Link Protection scanning. We will update once we have more information. Incident: IM3949690

Started
Jun 23, 2026, 03:44 PM UTC
Resolved
Jun 23, 2026, 04:29 PM UTC
Duration
44m
Detected by Pingoru
Jun 23, 2026, 03:44 PM UTC

Affected components

Zix Threat Protection - Email Threat Protection

Update timeline

  1. investigating Jun 23, 2026, 03:44 PM UTC

    We are currently investigating reports of Link Protection returning errors when attempting to access links that are wrapped with our Link Protection scanning. We will update once we have more information. Incident: IM3949690

  2. resolved Jun 23, 2026, 04:29 PM UTC

    This incident has been resolved.

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